Privacy Policy
Last Updated: 15 August 2026
1. Introduction
Smooth Accounting & Finance respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us about our accounting, tax and financial services.
This Privacy Policy explains what personal information we may collect, why we collect it, how we use it, how we protect it and what rights you may have in relation to your personal information.
Smooth Accounting & Finance provides accounting, bookkeeping, tax, VAT, payroll and business support to businesses, sole traders, contractors, subcontractors, start ups and limited companies across Dundee and the UK.
By using our website or submitting an enquiry, you acknowledge that your information may be processed as described in this Privacy Policy.
2. Information We May Collect
Depending on how you interact with us, we may collect the following information:
Contact Information
Your name, email address, telephone number and business name.
Business Information
Information about your business, business structure, accounting requirements and the services you are interested in.
Enquiry Information
Information you provide through our contact forms, consultation forms, email correspondence or other communications.
Technical Information
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device type, operating system and information about how you use our website.
Cookie Information
We may use cookies and similar technologies to operate, improve and understand the use of our website. Further information is provided in our Cookie Policy.
3. How We Collect Your Information
We may collect information when you:
Complete an enquiry or consultation form
Contact us by email
Contact us by telephone
Request information about our services
Book a consultation
Communicate with us regarding an existing or potential service
Use or browse our website
The website contact form may request your name, business name, email address, telephone number, service requirement and message.
4. How We Use Your Information
We may use your personal information to:
Respond to your enquiries
Arrange and manage consultations
Understand your accounting or tax requirements
Provide information about our services
Communicate with you about services you have requested
Provide accounting, tax or financial services where you become a client
Maintain appropriate business and client records
Improve our website and services
Manage website security and prevent misuse
Comply with applicable legal and regulatory obligations
We will only use your information where we have an appropriate lawful basis to do so.
5. Lawful Basis for Processing
Depending on the circumstances, we may process your personal information on the following lawful bases:
Consent
Where you have given consent for us to use your information for a specific purpose.
Contract
Where processing is necessary to provide services you have requested or to take steps before entering into an agreement with you.
Legal Obligation
Where we are required to process or retain information to comply with applicable laws or regulatory requirements.
Legitimate Interests
Where processing is necessary for our legitimate business interests and those interests are not overridden by your privacy rights.
6. How We Use Enquiry Information
When you submit an enquiry or request a free consultation, we use the information you provide to understand your requirements and respond appropriately.
Our website specifically offers an initial consultation to discuss accounting requirements and determine how Smooth Accounting & Finance may be able to help.
7. Sharing Your Information
We do not sell or rent your personal information.
We may share information where reasonably necessary with trusted third party service providers who help us operate our business or website.
This may include website hosting providers, email providers, website technology providers, IT support providers, professional advisers and other service providers where necessary.
Where we use third parties to process personal information on our behalf, we expect appropriate safeguards to be maintained.
We may also disclose information where required by law, legal proceedings, regulatory requirements or to protect our rights, property or security.
8. International Data Transfers
Some service providers we use may process information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection requirements.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to meet legal, accounting, regulatory or reporting obligations.
The appropriate retention period may vary depending on the type of information and our relationship with you.
10. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
11. Your Data Protection Rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request restriction of processing in certain circumstances
Object to certain processing
Request transfer of certain personal information
Withdraw consent where processing is based on consent
These rights are subject to applicable legal conditions and exemptions.
12. Marketing Communications
We will not use your personal information for direct marketing where we are not permitted to do so.
If we send marketing communications where consent is required, you will be able to withdraw your consent or unsubscribe.
13. Third Party Websites
Our website may contain links to third party websites.
We are not responsible for the privacy practices, content or security of websites operated by third parties. We recommend reviewing the privacy policy of any external website you visit.
14. Children’s Privacy
Our website and services are intended for businesses, individuals and professionals and are not specifically directed towards children.
We do not knowingly collect personal information from children for marketing purposes.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements or data processing practices.
Any updated version will be published on this page with a revised “Last Updated” date.
16. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us.
Smooth Accounting & Finance
Phone: +44 7476 587816
Email: admin@internationalacademicwriter.com
Address:
Covault Office 1
Block 2 Kinnoull Road
Dunsinane Industrial Estate
Dundee, Scotland
DD2 3PZ
